Standard Refund Terms

Domain Registrations

ccTLD (.co.bw; ac.bw; .net.bw, .org.bw etc)

  • Within 24 hours of the date of the transaction.
  • Cancellation will incur a 4.5% transaction reversal fee.

gTLD (.com; .net; .biz; .info etc)

  • No refunds possible.

Hosting Packages

All Hosting Packages

  • Within 24 hours of the date of the transaction.
  • Cancellation will incur a 4.5% transaction reversal fee.

SSL Certificates

All SSL Certificates

  • No refund once the certificate has been issued.
  • If the certificate has not yet been issued, cancellations will incur a 4.5% transaction reversal fee.

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